Is There a Legal Limit to WhatsApp Chats Being Used as Evidence in India?


 

Exploring How Courts Handle Your Digital Conversations

 

Introduction: When Chats Go from Private to Legal

In this modern era, most of the businesses, firms or people of any professional field rely on internet for smooth working. The rapid technology advancement has led to widespread use of digital platforms like WhatsApp, Telegram, Instagram, etc.  With over 500 million users in India, WhatsApp has become the primary mode of communication - whether it’s casual chats, business deals, or even sensitive personal exchanges. Whatsapp provides end-to-end encryption feature in which no third party even WhatsApp itself cannot read the chats between its users. After introduction of this feature in 2016, WhatsApp has become more trusted source for communication. Many people and businesses treat Whatsapp chats as evidence. Due to its popularity, even courts were compelled to decide whether such modes of communication can be treated as evidence in legal dispute or not.

But the question arises: What happens when these messages land in a courtroom? Can WhatsApp chats really be used as evidence? And more importantly - are there limits to how far courts will accept them?

 

Are WhatsApp Chats Admissible in Indian Courts?

Yes, WhatsApp chats can be used as evidence in Indian courts but with conditions. There are some guidelines that must be followed in order to use WhatsApp content as evidence in court:

  • The target recipient must receive the communications.
  • It is necessary to use the phone frequently. It should not suffer any damage.
  • The sender must have intended for the communication to be sent.
  • The information in the original electronic record and the duplicate copy that is produced in court must match.

 

Under the Indian Evidence Act, 1872, electronic messages, including WhatsApp chats, are classified as electronic records under Section 65B.

Section 65B(1), Indian Evidence Act

“Any information contained in an electronic record... which is printed on paper, stored, recorded or copied in optical or magnetic media... shall be deemed to be also a document.”

 

Landmark Judgements on Electronic Evidence in India

 

Dell International India Pvt Ltd v. Adeel Feroze and Ors.

Court: Karnataka High Court | Year: 2023

Key Takeaways: 

  • WhatsApp chats were held to be secondary evidence, not primary.
  • The court emphasized that messages without a certificate under Section 65B of the Indian Evidence Act are not admissible as per law.
  • Forwarded messages or screenshots alone are insufficient to prove authorship or authenticity.

Impact: This case reinforces the need for Section 65B certification for digital evidence to be admissible in court.

 

Anvar P.V. v. P.K. Basheer & Others

Court: Supreme Court | Year: 2014

Key Takeaways:

Landmark case that overruled the earlier judgment in Navjot Sandhu (2005) (Parliament attack case).

  • Court held that electronic records must be accompanied by a Section 65B certificate to be admissible.
  • Without such certification, electronic evidence is inadmissible regardless of reliability.

Impact: This judgment laid the foundation for strict procedural compliance in presenting digital evidence.

 

Shafhi Mohammad v. State of Himachal Pradesh

Court: Supreme Court | Year: 2018

Key Takeaways:

  • The court relaxed the requirement of a 65B certificate in certain situations.
  • If the party does not have control over the electronic device, then oral evidence or alternative proof may be accepted.

Impact: Provided flexibility for genuine litigants in cases where getting the original device is not possible (e.g., third-party WhatsApp messages).

 

Arjun Panditrao Khotkar v. Kailash Kushanrao Gorantyal & Others

Court: Supreme Court | Year: 2020

Key Takeaways:

A three-judge bench clarified the law on digital evidence post-Anvar P.V.

  • Reaffirmed that Section 65B certificate is mandatory when the device is in possession of the party.
  • Overruled the flexible approach laid down in Shafhi Mohammad.
  • Allowed for summoning of device custodians (e.g., telecom companies) to produce certificates.

Impact: Re-established stricter standards for digital admissibility and harmonized interpretation of Anvar P.V.

 

 

Why Is the Section 65B Certificate So Important?

To ensure that electronic records aren’t tampered with, the law requires a technical certification (Section 65B certificate) which must:
- Be signed by a responsible person from the source of the data
- State that the electronic record was produced from a device regularly used
- Explain the process and conditions of data extraction

Without this, even the most damning chat can be thrown out as inadmissible.

 

Can Screenshots Be Used Without a Certificate?

Technically, no - not as primary evidence.

You may produce screenshots of chats as secondary evidence, but without a 65B certificate, courts are likely to reject them or demand the original device. However, if the other party does not object or admits the chat, the judge may use discretion.

 

Real-Life Example: WhatsApp Evidence in Action

In the 2018 Bombay High Court case, SBI Cards and Payments Services Pvt. Ltd. v. Rohidas Jadhav, WhatsApp messages sent by a recovery agent to the borrower were cited. The Court accepted WhatsApp delivery and blue ticks as valid proof of service under Order XXI Rule 22 of the CPC. However, it was also clarified that mere screenshots are not sufficient to prove authenticity unless accompanied by a Section 65B certificate as required under the Indian Evidence Act.

In contrast, in Mahavir Singh v. State of MP, WhatsApp chats retrieved directly from the accused’s phone were admitted as evidence because the mobile device was seized and authenticated through forensic examination.

What Does the New Bharatiya Sakshya Adhiniyam, 2023 Say?

The Bharatiya Sakshya Adhiniyam, 2023 (BSA) which replaces the Indian Evidence Act retains and strengthens the role of digital evidence.

Section 63 of the BSA, 2023
Recognizes electronic records as documentary evidence and allows them to be admitted in court only if they meet authenticity standards.

Section 63(4)
When electronic records are produced as secondary evidence, they must be accompanied by a certificate stating:
- The manner of data production
- Device specifications
- That the output was taken from a device used regularly

 

How to Use WhatsApp Evidence Properly

Here are quick tips if you ever need to submit chat records:
1. Preserve the phone/device with the original chats
2. Take backups and get a 65B certificate from a tech expert or service provider
3. Avoid altering or deleting any part of the conversation
4. If possible, involve a cyber forensic expert
5. Don’t rely only on screenshots

 

Conclusion: Chat With Caution

WhatsApp chats aren’t just digital conversations anymore—they can become crucial pieces of evidence in a court of law. In an age where smartphones store our thoughts, discussions, and even agreements, courts are increasingly looking at these records during legal proceedings.

However, just because something is stored digitally doesn’t automatically make it legally admissible. Indian courts have repeatedly emphasized that electronic records must adhere to procedural safeguards, especially the requirement under Section 65B of the Indian Evidence Act. This ensures the authenticity and integrity of the material presented before the court.

Moreover, with the introduction of the Bharatiya Sakshya Adhiniyam, 2023, digital evidence is now receiving even more structured legal recognition. But the focus remains the same: evidence must be reliable, verifiable, and certified—a mere screenshot won’t cut it.

So, whether you're sending messages casually or discussing something serious, remember that your chats could potentially stand before a judge one day. It's essential to chat with clarity, keep records responsibly, and understand the legal terrain surrounding your digital footprint.

“In the age of digital truth, even your messages need certification.”

Sources & Legal Citations

1. Indian Evidence Act, 1872 – https://www.indiacode.nic.in/

2. Dell International India Pvt Ltd v. Adeel Feroze and Ors. - https://indiankanoon.org/doc/54911528/

3. Anvar P.V. v. P.K. Basheer & Others - https://indiankanoon.org/doc/187283766/

4. Shafhi Mohammad v. State of Himachal Pradesh - https://indiankanoon.org/doc/71699420/

5. Arjun Panditrao Khotkar v. Kailash Kushanrao Gorantyal, (2020) - https://indiankanoon.org/doc/172105947/

6. SBI Cards and Payments Services Pvt. Ltd. v. Rohidas Jadhav - https://indiankanoon.org/doc/12966710/

7. Mahavir Singh v. State of MP, 2021 - https://indiankanoon.org/doc/54455737/

8. Bharatiya Sakshya Adhiniyam, 2023 – https://prsindia.org/billtrack/the-bharatiya-sakshya-bill-2023

9. Drishti IAS article on WhatsApp Conversation as Evidence- https://www.drishtijudiciary.com/current-affairs/whatsapp-conversations-as-evidence

 

 Also read about: Is It Legal to Carry Pepper Spray in India? 

                   -Written by Kumari Palak Singh

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